Call Center Concierge

#48526
Financial Aid & Scholarships

Details:

  • Category: On-Campus
  • Position Type: Student Hourly
  • Posted on: December 12, 2024
  • Open until: filled
  • Work Hours: 20 hours per week
  • Wage: $9/hr
  • Location: Cedar City, UT

Description:

This Student Intern position is customer service based and is responsible for ensuring the quality of information going out of our office. Student Interns will provide helpful, appropriate, and accurate information about available financial aid opportunities, eligibility requirements and will be responsible for communicating highly detailed financial aid information to fellow students, parents, as well as SUU employees.

Position continues year-round based on eligibility

Qualifications:

Must be a current SUU student

  • Excellent customer service skills, maintaining confidentiality and a friendly, positive demeanor, even in difficult or demanding situations.
  • Skilled in the use of personal computers required.
  • Record keeping and word processing essential.
  • Ability to maintain confidences and work cooperatively with students, parents, faculty, and staff.
  • Strong attention to detail and commitment to accuracy.
  • Initiative to learn the needed financial aid information quickly.
  • Demonstrated ability to manage multiple competing priorities and work under pressure in high-stress situations and a fast-paced environment with frequent interruptions.
  • Strong initiative and work ethic, demonstrating integrity and reliability in fulfilling responsibilities Knowledge of the Banner System is preferred.

Please provide your current and fall semester class schedule


Disclaimer: Southern Utah University's Human Resources and Career Center act only as a referral service to facilitate contacts between employers seeking employees and individuals seeking employment. In providing this service, we make no recommendations or warranties regarding an off-campus employer's wages, working conditions, or other aspect of the job. We likewise make no recommendations of an applicant's qualifications or suitability for any job. Both prospective employers and employees should understand that we do not research or do any background check regarding either. This responsibility to vet, evaluate and qualify remains with the employer and applicant.